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Frequently Asked Question


What are the check-in and check-out times?
Our check-in starts at 16:00 and check-out time is 11:00 latest.
Is it possible to check-in earlier/later?
It is possible to check-in to your room/cabin earlier if it is already ready for you. Please ask this from reception on your arrival day. If you arrive early and your room is not ready, you can store your luggage at reception.
Is smoking allowed at the hotel/cabins?
All our accommodations are non-smoking. There is a penalty for smoking inside rooms or cabins.
Do you have Aurora alert?
At the moment we do not offer this service.
Do you offer caravan and camping services?
We do not offer caravan or camping services.
Is there common kitchen what we can use?
Unfortunately there is no common kitchen available in Holiday Village Inari or Hotel Inari. Most of the cabins are equipped with their own kitchen though.
Which are the nearest bus stops?
Nearest bus stops are
Hotel Inari
K-Market Inari – just opposite Hotel Inari
Holiday Village Inari
Crow Creek Cabin
Check the schedules and purchase tickets on Matkahuolto website. 

Kirkenes transfers

What are rates the for the Kirkenes transfer?

Rates informed on the website are per booking for maximum 4 persons. Either you are 1, 2, 3 or 4 persons the rate is the same. 

Can bookings be combined?

Unfortunately not. The rate is per booking and we dot not combine booking for the shared shuttle transfer. 

Can the pick up time be different than in the schedule?

If you wish to be picked up different it time or from a different location which is not mentioned on list, you can book private transfer. Please contact us via email. 

Lake Inari Cruise

Are pets allowed on the cruise?

Pets travel in the front deck. There can be a fews pet at the same time and they must get along with other pets. Always inform that you are traveling with a pet.

Where the cruise starts?

Starting place is Inari harbor on Siida’s side. Please be ready 15min before the departure time. 


Do you rent out snowmobiles?
No, however we do offer a selection of different types of guided snowmobile safaris to choose from.

Weather and nature

Where can we see Aurora?
Auroras can be seen practically anywhere. Light pollution makes seeing and taking pictures of them more difficult, so it is recommended to look for them in as dark conditions as possible.
When does winter begin in Lapland?

The first official winter month is November. First snow may fall between late August and December, but usually the more permanent snow cover is obtained in November.

Can we see reindeers?

We offer many activities featuring reindeer, you’re guaranteed to see them if you join one of those activities.


Do you arrange sightseeing trips with an airplane?
We do not offer sightseeing trips with airplanes.
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